Privacy Policy

This policy explains what information Lyftgram ("we", "us") collects when you use our website and services, how we use it, and the choices you have. By using Lyftgram you agree to the practices described here.

Information we collect

• Account details — your first and last name, email address and password (stored only in encrypted form) when you create an account.
• Order details — the email address used at checkout, the services and packages you buy, and the public profile, post or video links you give us so we can deliver your order.
• Payment references — payment is handled by PayPal. We receive transaction and order references from PayPal, but we never see or store your full card or bank details.
• Sign-in and device information — the IP address and browser information used when signing in, to keep your account secure.

We never ask for your password

We will never ask for the password to your Instagram, TikTok, YouTube or any other social media account. We only need public links to deliver your order.

How we use your information

• To process, deliver and support your orders, including refills under our refill guarantee.
• To create and manage your account and keep it secure.
• To send you order confirmations and other messages about your purchases.
• To prevent fraud and abuse and to comply with our legal obligations.

Who we share it with

We do not sell your personal information. We share only what is needed with:

• Payment processors such as PayPal, to take payment.
• Delivery partners who fulfil orders on our behalf. They receive the public link and quantity for your order, not your name or email address.
• Authorities, when we are required to by law.

Cookies and local storage

We use essential cookies to keep you signed in and to remember your cart. Your browser also stores your light or dark theme preference locally. We do not use these to track you across other websites.

How long we keep it

We keep account information while your account is open and order records for as long as we need them for support, accounting and legal purposes. You can delete your account at any time from your account settings.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to how we use it. You can update or delete your account from your account settings, or contact us for anything else.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date above. Significant changes will be highlighted on our website.